Support

Need a hand with Paused? Email support@worthatry.co and a real person will get back to you. We’re a small team and we answer our own support.

Common questions

Paused asks for Screen Time permission — is that safe? Yes. Paused blocks apps through Apple’s Screen Time (Family Controls) framework, which lets it enforce blocks without being able to read your messages, browsing, or anything inside your apps. How the privacy works.

A blocked app still opens. Check that the block is actually active — a Block Schedule only applies during its hours, and a Focus session only while the timer is running. Also confirm you granted Screen Time permission when prompted.

How do I block a specific app like TikTok or Instagram? Add it to a schedule or a Focus session — Paused blocks exactly the apps you pick and leaves the rest alone. Blocking TikTok, Instagram & YouTube.

Does it block automatically, or do I have to remember? Block Schedules run on their own at the times you set (e.g. bedtime) and lift afterwards — no remembering required. Focus sessions are the manual, right-now option.

How do I manage or cancel my subscription? Subscriptions are handled by Apple: open iOS Settings → [your name] → Subscriptions → Paused. For refunds, use Apple’s Report a Problem.

Which iPhones does Paused work on? iPhone on iOS 16 or later (the Screen Time / Family Controls APIs Paused relies on need iOS 16+).

Still stuck?

Email support@worthatry.co with your iPhone model, iOS version, and what you were trying to do — we’ll help.